Microsoft announced on Friday that it has restored its cloud services following a global outage. The U.S. tech giant reported late Thursday that customers in the Central U.S. region experienced issues with multiple Azure services and the Microsoft 365 suite, affecting service management operations and connectivity.
On Friday, Microsoft identified the root cause of the problem and confirmed that the majority of services had been restored. However, some customers in the region may still face residual issues. Various Microsoft 365 services, including Teams, were affected.
Reuters reported that the outage led to some airlines grounding flights. Frontier Airlines stated that its systems were impacted by the Microsoft outage, affecting booking, check-in, and access to boarding passes.
This incident follows a similar global outage in January when Microsoft’s cloud services, from Outlook to Teams, were disrupted due to a network change.
In a related development, Microsoft users around the world are now experiencing the blue screen of death (BSOD), following a separate incident. An update from cybersecurity firm CrowdStrike caused a significant IT outage, affecting many businesses.
Microsoft acknowledged the issue with Windows 365 Cloud PCs due to a recent update to CrowdStrike Falcon Sensor software. Affected users were advised to restore their Windows 365 Cloud PC to a previous state before the update release on July 19, 2024. Microsoft noted that some users might encounter a bug check and get stuck in a restarting state.
The #Microsoft outage occurred due to an error in #CyberSecurity leading firm Crowd Strike main product – Falcon, widely used to protect Windows Systems! This resulted in a “Blue Screen of Death” (BSOD) for many users worldwide, causing a lot of crucial services at halt globally! pic.twitter.com/nlJcuLdw9a
— Dr. Abhishek Kajal (@DrAbhishekKajal) July 19, 2024
CrowdStrike has pulled the affected update and is actively working with customers to resolve the issue. CEO George Kurtz stated that this is not a security incident or cyberattack but a defect found in a single content update for Windows hosts.
Earlier, Microsoft clarified that the cloud service outage and the BSOD issues are two separate and unrelated incidents.
Despite these challenges, Microsoft continues to monitor the situation to ensure full stability.
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Abdul Rehman
Abdul is a tech-savvy, coffee-fueled, and creatively driven marketer who loves keeping up with the latest software updates and tech gadgets. He’s also a skilled technical writer who can explain complex concepts simply for a broad audience. Abdul enjoys sharing his knowledge of the Cloud industry through user manuals, documentation, and blog posts.